Frequently Asked Questions

What is Rhenari?

Rhenari is continuous roadmap monitoring for SaaS product and engineering leaders. It connects to the collaboration, project management, and delivery tools your teams already use and surfaces whether execution is actually tracking against the plan — delivered in plain language, where your team already works: Microsoft Teams, Google Chat, or Slack.

What is continuous roadmap monitoring?

Continuous roadmap monitoring means Rhenari is always running — reading execution signals, identifying drift, and surfacing insights automatically. It is not a quarterly review, a manual health check, or a dashboard you have to interpret yourself. It monitors whether the work happening across your teams aligns with what was planned, and alerts you when it diverges.

What do Momentum and Confidence actually measure?

Momentum measures whether your organization is actually converging on its stated goals. Not velocity (how fast you're moving) or throughput (how much you're producing). Momentum measures directional progress — whether the signals across your tools show alignment between what was planned and what's actually happening.

Confidence measures whether the underlying signal is strong enough to trust the Momentum reading. Low Confidence doesn't mean execution is poor — it means the picture may be incomplete.

Who is Rhenari built for?

VPs of Product and VPs of Engineering at scaling SaaS companies (100–500 employees). Chiefs of Staff often deploy and operationalize Rhenari after purchase. COOs and executive teams benefit from the execution intelligence layer once Rhenari is running at the department level.

Where do I see Rhenari's output?

Daily Momentum and Confidence scores, plain-language insights, and proactive alerts arrive in the channels your team already monitors — Microsoft Teams, Google Chat, or Slack. When you need to go deeper — review trajectory over time, drill into department-level detail, configure alerts, or work through structured decision workflows — you open the Rhenari workspace.

How is Rhenari different from engineering analytics platforms?

Engineering analytics platforms measure the delivery pipeline — cycle time, DORA metrics, deployment frequency, velocity. They answer “how fast are we shipping?” Rhenari answers a different question: “Are we shipping what we planned?” It measures whether execution is aligned with the roadmap, not just whether the pipeline is flowing.

How is Rhenari different from our roadmap tool?

Roadmap tools help you build and communicate the plan. They don't measure whether execution is following it. Rhenari doesn't replace your roadmap tool — it monitors whether the work happening across your teams is actually aligned with the plan your roadmap tool holds.

How is Rhenari different from an AI assistant or copilot?

An AI assistant answers the question you asked. Rhenari surfaces what you didn't know to ask — patterns of drift, misalignment, or friction that exist in your organization's tools but were never flagged by anyone. It reads signals you aren't watching, not just the ones you direct it toward.

What does Rhenari actually read from our tools?

Rhenari reads behavioral metadata — who communicated with whom, when, how often, and in what pattern. From your project management and delivery tools, it reads issue activity, delivery metrics, sprint indicators, and workflow signals. From your collaboration and calendar tools, it reads calendar metadata, activity metadata, org hierarchy, and group membership. Rhenari stores signals, not content. When content analysis is enabled, source material is read in memory to classify an event, then discarded — only the structured signal is retained.

Is this employee surveillance?

No. Rhenari reads organizational patterns, not individual behavior. Individual-level behavioral data is processed inside the analytics engine but never surfaced to any user. All dashboards, alerts, and insights show team and department-level patterns only. Minimum group sizes are enforced. Rhenari does not track individual productivity, monitor keystrokes, capture screenshots, or produce any individual performance metrics.

Does Rhenari ever read message content?

When Rhenari's AI needs to classify an event or assess an execution pattern, it may read source content ephemerally, process it in memory, and immediately discard it. The structured analytical output is persisted. The source content is not. Every content read is gated by explicit channel and scope consent configured during onboarding.

Does Rhenari use our data to train AI models?

No. Your data is never used to train general-purpose AI models. Your data is never sold or used for advertising. If this ever changes, we will invite you to opt in — we will never opt you in automatically.

Does Rhenari deploy anything into our cloud environment?

No. Rhenari is fully Rhenari-hosted SaaS on Microsoft Azure. All application services, analytics processing, secret storage, scoring logic, and data storage run on Rhenari-managed infrastructure. Your team installs the Rhenari app in your Microsoft or Google environment. Nothing is deployed into your cloud subscription or environment.

How does Rhenari handle tenant isolation?

Every operation is scoped to your tenant at every layer — identity, API, credential storage, data processing, analytics, and serving. No cross-tenant data is ever in scope for any process or query. A detailed isolation architecture review is available under NDA.

What encryption does Rhenari use?

Data at rest is encrypted using AES-256. All application, bot, and integration traffic uses TLS 1.2 or higher.

Who at Rhenari can access our data?

Production data access is restricted, role-gated, and audited. No Rhenari employee accesses tenant data in the normal course of operations. Support access is time-bound, requires documented justification, and is fully logged.

How are integration credentials stored?

Integration credentials are stored in a Rhenari-managed vault, namespaced by tenant and integration. Credentials are never exposed through the UI or included in API responses.

What is Rhenari's compliance posture?

Rhenari is early-stage and actively working toward both SOC 2 and ISO 27001. We do not claim completion of either. In the meantime, Rhenari has passed the security requirements to partner with both Microsoft and Google — independent, third-party oversight of our security posture. A security architecture review is available for your security team on request.

HIPAA: BAA available where applicable.

GDPR: Rhenari acts as Data Processor. A DPA is available on request.

Region-specific hosting available subject to contract.

Is a DPA (Data Processing Agreement) available?

Yes. Rhenari acts as Data Processor under GDPR. A DPA is available upon request.

Can Rhenari host our data in a specific region?

Yes. Region-specific hosting is available where contractually required. All data residency commitments are governed by your contract with Rhenari.

How do we purchase Rhenari?

Rhenari is available three ways — directly from Rhenari, through the Microsoft Marketplace, or through Google Cloud Marketplace. Pricing is identical across all three. Startup and Growth plans are self-service — subscribe directly. Enterprise plans are custom-quoted; contact the Rhenari team for a scoping conversation.

Is Rhenari MACC-eligible?

Rhenari subscriptions purchased through the Microsoft Marketplace may be MACC-eligible. Contact us to confirm eligibility for your agreement.

What plans are available?

Is there a free trial?

Yes. Startup and Growth plans include a one-month free trial, available through any purchase path — directly from Rhenari, the Microsoft Marketplace, or Google Cloud Marketplace.

How does billing work?

Rhenari is billed monthly or annually (Enterprise contracts are annual). You can purchase directly from Rhenari or through the Microsoft Marketplace or Google Cloud Marketplace — your choice, across Startup, Growth, and Enterprise. Pricing is identical across all three channels. Marketplace purchases appear on your consolidated Microsoft or Google Cloud billing; direct purchases are billed by Rhenari. Enterprise plans offer invoice billing and custom contract terms.

Do we need a separate vendor contract?

Not for Startup or Growth plans — your purchase is governed by the terms of the channel you buy through (Direct, Microsoft Marketplace, or Google Cloud Marketplace); no separately negotiated Rhenari contract is required. Enterprise plans may include custom contract terms, SLAs, and compliance addenda negotiated directly with Rhenari.

What tools does Rhenari integrate with?

Rhenari ingests behavioral metadata across three categories — collaboration, project management, and delivery — from the tools your teams already use, currently in Microsoft and Google Workspace environments. It delivers into Microsoft Teams, Google Chat, or Slack. For the full, current list of supported integrations, or to request one, reach out to the Rhenari team; specific connectors are scoped during your discovery call.

What does onboarding look like?

How long until we see results?

Rhenari begins reading signals immediately after integration. First Momentum and Confidence scores are typically available within 2–7 days of connecting your tools. Baselines mature over the first few weeks, and Confidence scores increase as more signal accumulates.

What happens to our data if we cancel?

Before cancellation, you may request an export of scored output history, insights, alert history, workflow records, and configuration snapshots. Following the export window, Rhenari disables access and deletes tenant data in accordance with the offboarding policy and contractual terms. No infrastructure teardown is required on your side.