Security & privacy
A clear picture.
With privacy built in.
Understand how Rhenari handles your data, then find the policies and agreements your team needs.
How your data is protected
Reads content. Never stores it.
Rhenari reads the work in memory and keeps only scores and insights. The content itself is never stored.
Insights at the team level
Dashboards, alerts, and insights show team and department patterns. Individual performance metrics are never surfaced.
Encrypted at every layer
Data at rest uses AES-256 encryption. Application, bot, and integration traffic uses TLS 1.2 or higher.
Scoped to your organization
Every operation is scoped to your tenant, and your administrator chooses which sources Rhenari reads.
Compliance
Answers for your security review.
SOC 2
Rhenari is SOC 2 compliant; our controls are in monitoring.
Tenant isolation
Every record and query belongs to a single tenant, and no processing run mixes data across customers.
Nothing in your environment
Rhenari is a hosted service. Your administrator connects your business systems with standard permissions; nothing is installed or deployed in your environment.
Healthcare
A Business Associate Agreement (BAA) is available on Custom plans.
Policies & agreements
The commitments behind the product, in full.
- Master Subscription AgreementThe master terms governing an organization's subscription to and use of the Rhenari platform.
- Data Processing AgreementHow Catalystium processes personal data on a customer's behalf, including security measures and subprocessors.
- Subprocessor ListThe third parties Catalystium engages to process Customer Data in providing the Service.
- Acceptable Use PolicyThe rules that keep use of the Service focused on systems, never individuals.
- Privacy PolicyHow we handle personal information across our website, sales and marketing, and the platform.
- Cookie PolicyWhat we set on the public Rhenari website, why, and the choices you have.
- Website Terms of UseThe rules that govern your access to and use of the public rhenari.com website.
Going through a security review?
A detailed architecture review is available under mutual NDA for qualified evaluators. We’ll help your IT and security teams find what they need.
Contact our security team