Support

If you need help with Rhenari — setup, configuration, troubleshooting, or anything else — here's how to reach us.

Documentation

Most questions are answered in these docs. Start with the page that matches your situation:

Onboarding
FAQ
Evaluating During Trial
Integrations

Contact Support

Email: hello@rhenari.com. We respond to all support requests within one business day.

Support by Plan

Startup

24/7 email support. Scheduled support calls available.

Growth

Priority support with faster response times. Scheduled live support.

Enterprise

Dedicated support channel. Dedicated customer success manager.

Security Inquiries

For security architecture reviews, compliance documentation, or DPA requests, contact security@rhenari.com. Detailed architecture documentation is available under mutual NDA for qualified evaluators.